Please read these Terms and Conditions ("the Conditions") carefully before entering any Contract of Sale with Free To Explore Beauty. Your attention is drawn to Conditions 10 and 11, which exclude or limit Free To Explore Beauty's liability to the customer.
1. Contact Details
In these Conditions "Free To Explore Beauty" "FTEB" "we" or "us" means Free To Explore Limited,
Email us via our contact us page
Telephone: 01446 775 005
Free To Explore Limited, registered in England and Wales, registration number 5817286
All product prices shown on Free To Explore Beauty are stated inclusive of VAT.
3. Delivery and Charges
We deliver throughout the world. Due to reasons of security and potential fraud we do not despatch orders to PO Boxes, Hotels, and Motels etc.
Please Note: We do not ship unboxed items to Germany.
Free To Explore Limited reserves the right to levy a charge of 15% of the order value on orders that are cancelled after despatch to cover administration, shipping and handling. This will also apply to items not collected from the postal service we use.
4. Ordering With Free To Explore Beauty
You can order products online at Free To Explore Beauty Website following the ordering process. When you order online you will be asked to check all your order details before placing your order by clicking on the 'Purchase Now' button. Once you have ordered on-line, we will send you an e-mail confirming your order.
We accept the following methods of payment online:
Via HSBC Secure ePayments - Visa, MasterCard, Maestro, Switch, Euro Card, Solo, Delta and Visa Electron.
Via Paypal - Paypal accounts and credit and debit cards.
Orders using these payment methods are processed immediately.
6. Right to Cancel the Contract
When you purchase goods from Free To Explore Beauty you will be entering into a distance-selling contract with us. You have the right to cancel the contract by giving notice, in writing, within 7 working days of receipt of the goods. You will be required by the terms of the contract, to return the goods to Free To Explore Beauty. In such cases and, provided the goods are received according to our Returns Procedure, we will reimburse the cost of the goods within 30 days of the cancellation being made. If we have to collect the goods from you, we will be entitled to recover the cost of collection from you.
We are committed to protecting your privacy. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have provided to us. You are entitled to see your personal information held by us. You can do so by making a request via email
When you enter any personal details on the Free To Explore Beauty Website you will be entering a completely secure environment. When purchasing goods by credit or debit card your details are encrypted and sent via a secure link to be authorised by the appropriate card issuer. We do not retain any of your card details whatsoever on the Free To Explore Beauty website. You will need to re-enter your card details for each new order you place.
10. Website Content
Free To Explore Beauty has taken care in the preparation of the content of this Website. The views and opinions expressed in customer reviews are entirely those of the author. They do not represent the views of Free To Explore Beauty and we cannot be held responsible for any representations made about the products. Information on this Website is not a substitute for the expertise and judgment of your doctor or pharmacist or any other health professional. All content provided on this Website is for information purposes only and is in no way intended to replace professional medical care or attention by a qualified practitioner and cannot and should not be used as a basis for diagnosis or choice of treatment. You must consult your doctor or pharmacist if you are unsure about taking, using or giving of a particular product purchased from this Website or acting or relying on any information contained in this Website. Please consult your doctor before taking any new product, particularly if you are already taking medication or under medical care. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor.
11. Our Responsibilities
Due to the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. Access to the Internet may be interrupted or delayed from time to time. We are not liable in circumstances where we are unable to provide our Internet services for any reason beyond our reasonable control. We cannot guarantee that our Website will be uninterrupted or entirely error free. Free To Explore Beauty, Free To Explore Limited and its directors shall not be liable for any loss or damage whether special, indirect or consequential arising from use of this Website except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Free To Explore Beauty, its directors or employees. We will not be liable for any losses resulting from your use or your inability to use our Website. We will not be liable for any losses resulting from unauthorised access to, or alteration of your transmissions or data in circumstances, which are beyond our reasonable control. We will not be liable for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss, which does not directly result from something beyond our reasonable control
12. Copyrights and Trademarks
All information, data, text, images, graphics and the selection and arrangement of such and links, software and source code on this Website are the copyright of Free To Explore Limited or its suppliers. All rights are reserved. No part of the Website may be reproduced in any form or by any means without our prior written consent, with the exception that parts of the Website may be electronically copied or printed for personal use or for the purpose of placing an order with us. All trademarks are acknowledged as trademarks or registered trademarks of their owners. The Free To Explore Beauty name and logo and all related product and service names are the trade names, service marks or trade marks of Free To Explore Limited and may not be used without prior written consent. Any reproduction of any part of the Free To Explore Beauty Website without our prior written consent will result in legal proceedings.
13. Links to Other Websites or Services
Any links on this Website to other Websites are provided for your interest only. We have no control over these sites nor any responsibility or liability for their content and the links do not imply any endorsement of content.
14. Statutory Rights
These Conditions do not affect your statutory consumer rights in the UK.
15. Change of Conditions
We reserve the right to change these Conditions at any time.
If any of these Conditions are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
This Website is governed by the laws of England and Wales and any contract of sale with Free To Explore Beauty will be considered to have occurred in the UK. Any disputes between either parties involved in this contract will be resolved under the laws of England and Wales and in the courts of England and Wales. Your use of this Website and any purchase by you on this Website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts.
18. Privacy Statement
At Free To Explore Beauty we are committed to protecting your privacy. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have provided to us. Your privacy is a priority.
Free To Explore Beauty does not sell or exchange customer information with anyone else. We share relevant information only with those parties that process your account and the fulfilment of your order. We have established procedures to protect your privacy.
Customer information is only gathered so we can serve you better.
We make every effort to ensure its security and to treat your information responsibly. When you register with Free To Explore Beauty, we ask for your name, address and phone number, we will not ask for it again unless a change is required. Your order history information is maintained in order to service your account.
Credit card transactions are subject to routine searches from time to time. Free To Explore Beauty, undertakes these searches in association with licensed credit agencies to detect and prevent fraud.
From time to time, we may write or telephone in order to update your account, or to give you information that we hope might interest you. If you don't want us to get in touch, simply contact us on 01446 775 005 to have your name removed from our contact list.