Delivery & Shipping

At Free To Explore Beauty we take great pride in processing your order as quickly and professionally as possible. All orders will be dispatched within 48 hours. This only applies on our normal business days, i.e. Monday to Friday, excluding Bank Holidays. Please ensure that we receive all orders by 3:00pm including Special Next Day deliveries for same day processing and despatch.

Please note that is now a requirements by Royal Mail that all recorded deliveries require a signature upon delivery. If an order is returned to us we will charge for re-delivery.

United Kingdom

All orders will be despatched within 48 hours. This only applies on normal business days, i.e. Monday to Friday, excluding Bank Holidays. and delivery is usually within 2 to 5 working days after despatch with a 1st Class Delivery Service.

For those people who live near our salon, you may be able to pick up your order. Simply call ahead so that we are expecting you when you arrive.

PLEASE NOTE NEXT DAY DELIVERY IS CURRENTLY NOT AVAILABLE, DUE TO THE CLOSURE OF OUR LOCAL POST OFFICE

 

 Delivery Service

 Weight

 Cost

Delivery Time

1st Class Recorded

up to 1000g

£4.95

2 to 5 working days

1st Class Recorded

up to 2000g

£8.95

2 to 5 working days

 Special Delivery Next Day

up to 500g

£7.95

Guaranteed Next Working Day

 Special Delivery Next Day

up to 1000g

£8.95

Guaranteed Next Working Day

Special Delivery Next Day

up to 2000g

£11.95

Guaranteed Next Working Day

Guaranteed Saturday Delivery

up to 500g

£12.95

Guaranteed Saturday Delivery

Guaranteed Saturday Delivery

up to 1000g

£13.95

Guaranteed Saturday Delivery

Guaranteed Saturday Delivery

up to 2000g

£17.95

Guaranteed Saturday Delivery

 

EU Member States

Delivery is via Royal Mail airmail. We aim to deliver your order as quickly as possible, but please allow up to 7 working days. The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee.

Delivery Service Weight Cost Delivery Time
1st class Airmail signed for up to 250g £9.95 5 to 7 working days
1st class Airmail signed for up to 500g £10.95 5 to 7 working days
1st class Airmail signed for up to 750g £12.95 5 to 7 working days
1st class Airmail signed for up to 1000g £13.95 5 to 7 working days
1st class Airmail signed for up to 1500g £16.95 5 to 7 working days
1st class Airmail signed for up to 2000g £19.95 5 to 7 working days

 

Rest of the World

Delivery is via Royal Mail Airmail. We aim to deliver your order as quickly as possible, but please allow up to 14 working days. The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee.

Delivery Service

Weight

Cost

Delivery Time

1st class Airmail signed for

up to 250g

£10.95

7 to 14 working days

1st class Airmail signed for

up to 500g

£13.95

7 to 14  working days

1st class Airmail signed for

up to 750g

£16.95

7 to 14 working days

1st class Airmail signed for up to 1000g £19.95 7 to 14 working days
 1st class Airmail signed for  up to 1500g £25.95 7 to 14 working days
 1st class Airmail signed for  up to 2000g £30.95 7 to 14 working days

 

For further information on any shipping details not listed above please email us via our contact us page.

Free To Explore Ltd reserves the right to levy a charge of 15% of the order value on orders that are cancelled after despatch to cover administration, shipping and handling. This will also apply to items not collected from the postal service we use.

Please note that all delivery times are for our normal business days, i.e. Monday to Friday, excluding Bank Holidays.

We aim to answer all emails within 24 hours (this only applies on our normal working days), alternatively, you can contact us on + 44 (0) 1446 775 005, Tuesday to Friday between 10:00 to 5:00pm